• 1. What’s changing with the new Cornèrtrader service?
• 2. Which devices does the platform work on?
• 3. When will the transition to the new trading system take place?
• 4. How will I be notified about when and how my account will be transferred?
• 5. Do I have to cover any costs for the transfer?
• 6. How do I activate the new platform?
• 7. How will my new account change?
• 8. How do I transfer my positions to the new platform?
• 10. Will there be lockout periods?
• 11. How will corporate actions be managed?
• 12. When will the debit card arrive?
• 13. What products will be available for online trading?
• 14. How can I view my bond and investment fund positions?
• 15. How do I log into the new platform?
• 16. Where do I find the new IBAN to make deposits into my account?
• 17. How do I register new online payments?
• 18. How will commissions change?
• 19. Where can I find the tax documents?
• 20. Where and how do I retrieve previous statements?
• 21. Where can I find the trading conditions?
• 22. How do I access the new platform if I’m a dealer of a corporate account?
• 23. Is a downloadable version of the platform available?
• 24. What should I do if I have more questions?
• 25. How are positions on the same instrument treated? (FIFO and boxed positions)
• 26. How can I close a position that is not tradable online?
• 27. How are my active market data subscriptions handled?
• 28. What happens to my pending orders?
• 29. Can my customized settings and watchlists be transferred?
• 30. Change of client address
• 31. Why for some stocks and ETFs the market value is updating in delay?