• When are dividends credited to my account?
• How can I request the registration of Swiss securities?
• What impact does a covered call strategy have on the margin utilization and available collateral’s level?
• Which devices does the platform work on?
• How do I log into the platform?
• How do I register new online payments?
• Where can I find the tax documents?
• Where can I find the trading conditions?
• How do I access the platform if I’m a dealer of a corporate account?
• Is a downloadable version of the platform available?
• How are positions on the same instrument treated?
• When will the debit card arrive?
• Which products will be available for online trading?
• How can I view my bond and investment fund positions?
• Where do I find the new IBAN to make deposits into my account?
• Where and how do I retrieve previous statements?
• How can I close a position that is not tradable online?
• Change of client address
• Why for some stocks and ETFs the market value is updating in delay?
• How can I obtain a report based on transactions types such as dividends?
• How can I exercise my Corporate actions?
• What are the online available reports?
• How can I activate listed options and futures?