If you encounter issues, please follow these troubleshooting steps:

1. Log out and log back in – try logging out of your account and then logging back in to resolve any potential session issues.
2. Close and reopen the app – close the app through your device’s multitasking menu and then reopen it to refresh the app.
3. Switch from WiFi to mobile data (or vice versa) – if you are using WiFi, try switching to mobile data or vice versa to check if the issue is related to your network connection.

If the issue persists after you have tried these steps, feel free to contact our support team for further assistance.